Privacy Policy
Effective Date: March 28, 2026
SSJ Auto and Tools we operates the website ssjautoandtools.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our site or make a purchase. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card details processed securely through third-party payment processors. We do not store full card numbers.
- Technical Data: IP address, browser type, operating system, pages visited, referring URLs, and time spent on pages.
- Order Data: Purchase history, product preferences, and transaction records.
- Communications: Messages you send us via contact forms, email, or customer support.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery.
- Send transactional emails such as order confirmations, invoices, and shipping notifications.
- Respond to your inquiries and provide customer support.
- Improve our website, product offerings, and overall user experience.
- Send marketing communications (only where you have opted in).
- Detect, prevent, and address fraud, security incidents, and abuse.
- Comply with applicable legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Shipping Carriers: To deliver your orders (e.g., UPS, FedEx, USPS).
- Payment Processors: To securely process transactions.
- IT and Service Providers: Who assist us in operating our website and business operations.
- Legal Authorities: When required by law or to protect our rights.
4. Cookies
Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information on the types of cookies we use and how to manage your preferences.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal limitations).
- Opt out of marketing communications at any time.
- Lodge a complaint with a relevant data protection authority.
To exercise any of these rights, please contact us using the details below.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: info@ssjautoandtools.com
Phone: +1 (325) 202-3355
Address: 18120 West Bellfort Blvd, Building E, Richmond TX 77407
Website: ssjautoandtools.com